Construction of "One Syndrome and One Product” specialized ward in the Department of Spleen and Stomach Disease and it effect on the promotion of patients experience of hospitalization

Objective To explore the effective nursing service and technical nursing methods in "One Syndrome and One Product" specialized ward in the Department of Spleen and Stomach Disease. Methods To carry out the humanistic care service of Traditional Chinese Medicine(TCM) and the characteristic techniques of TCM: shaking-hands nursing shift, the whole process of accompanying inspection service, TCM needle and stone ironing therapy, and so on. Results Through effective TCM nursing service and techniques, patients' satisfaction with nursing service, patients' satisfaction with nursing technology and nurses' satisfaction with nursing plan were improved, and the average hospital stay was reduced. Conclusion TCM humanistic care service and TCM characteristic nursing techniques can realize the close combination of TCM nursing techniques and clinical application, and the close combination of clinical service ability and " One Syndrome and One Product ", thus establishing an effective joint mode of medical care collaboration and TCM humanistic care